Nicki Norris is the Chief Executive Officer of Symphony Clinical Research. Nicki joined Symphony in 2009 as CEO.
Nicki brings more than thirty years of experience in healthcare, healthcare services and clinical research organizations. Prior to joining Symphony, Nicki led the College of American Pathologists (CAP), a laboratory accreditation company and professional society. She was the Chief Operating Officer for the Institute for Transfusion Medicine (ITxM), a blood collection and processing organization. And, she was General Manager for Everest Healthcare Services organization, a high-growth dialysis services company. Nicki spent twenty years at Baxter Healthcare Corporation where she held several positions of increasing responsibility crossing multiple functional areas and business units, including product management, new product development, marketing, operations, strategic planning, financial management, sales management, R&D and employee benefits.
Nicki has a BS in Finance and an MBA from the University of Illinois at Urbana-Champaign. She also successfully sat for the CPA exam after completing the Professional Accounting Program at Northwestern University.
Symphony provides in-home clinical services to patients participating in clinical trials. Symphony takes study visits to the patients where they live, work or play, making clinical trial participation comfortable and convenient. This unique and innovative service offering is “changing the pace of clinical trials” by improving patient enrollment timeframes and by increasing retention of patients during a clinical study. Both the faster enrollment and the increased retention of patients lead to time and money for pharma customers.